Shipping policy
FREE SHIPPING on all orders within Australia
Sent via Sendle or Auspost regular mail.
Risk-free & Stress-free Postage on Original Artworks -
All original artworks will be sent carefully packaged, have tracking, require a signature on delivery and postal insurance included.
Express postage are available for an additional fee, email me before you order.
I am working from my studio in Australia, and I am not responsible for any customs / duties / tariff / import taxes that may apply on shipments for any artwork and products purchased internationally. Please bear this in mind if purchasing from outside Australia.
Estimated Shipping Times - Australia
Please note this is from the time your order is fulfilled in the studio and then shipped
Brisbane & Surrounds: 2 business days
Melbourne, Canberra, Adelaide: 3 - 4 business days
Sydney: 3 - 6 business days
Perth: 6 - 11 business days
Express deliveries are 1 - 2 business days.
Shipping - International
International Shipping Estimates
Please note this is from the time your order is fulfilled in the studio and then shipped
Delivery times can vary depending on where your order is being delivered to. The following timelines below can be used as a guide, but we recommend checking with Sendle or Australia Post for their latest estimates.
Flat rate $14.95 or FREE on orders over $200AUD
International and International Standard Shipping: 6 - 18 business days
Please contact me for express shipping options - International Express: 4 - 6 business days
Please note that due to COVID-19 carriers and shipping services worldwide have been experiencing delays and that the above timeframes are a guide.
LOSS OR DAMAGE
LOSS OR DAMAGE
Every artwork is carefully packaged and shipped with trusted carriers to ensure it arrives safely. However, if your artwork does arrive with any damage, please reach out with photos, and we’ll make it right with a replacement or repair.
Marketing and Social Media
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We reserve the right to post photography, images or mock ups of work we have created for you on any marketing channel including our website, printed media or other digital format (e.g. social media). If you do not want your stationery to be used in this way please let us know as you have placed your order. Wedding invitations and stationery will only ever be posted after the wedding date.